Privacy Policy

Last Updated: July 8, 2025

1. Introduction

Dekimus DDNS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Dynamic Domain Name System (DDNS) service. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for the Service.
• IP Address History: We collect and store the IP address that you associate with your hostname(s). This is essential for the DDNS service to function. We also log the IP addresses from which you access our website and update your records for security and abuse prevention purposes.
• Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.
• Payment Information: For premium services, we may collect data related to your payment method (e.g., valid credit card number, card brand, expiration date) through a secure third-party payment processor. We do not store your full payment card details on our servers.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide the core DDNS service, including updating your DNS records.
• Email you regarding your account or order.
• Process payments and refunds.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Respond to customer service requests.
• Send you a newsletter or other promotional communications if you have opted in.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [Your Contact Email or Contact Form Link]